PRIVACY POLICY
Last updated May 19, 2024
This privacy notice for WhatsEatLike, inc (doing business
as Goodpluck) ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share
("process") your information when
you use our services ("Services"), such as when you:
- Engage with us in other related ways, including any sales,
marketing, or events
Questions or concerns?Reading this privacy notice
will help you understand your privacy rights and choices. If you do
not agree with our policies and practices, please do not use our
Services. If you still have any questions
or concerns, please contact us at help@goodpluck.com.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you
can find out more details about any of these topics by clicking the
link following each key point or by using our
table of contents below to find the section you are looking for.
What personal information do we process? When you visit,
use, or navigate our Services, we may process personal information depending
on how you interact with us and the Services, the choices you make, and the
products and features you use. Learn more about
personal information you disclose to us.
Do we process any sensitive personal information? We do not process sensitive personal
information.
Do we collect any information from third parties? We do not collect any information
from third parties.
How do we process your information? We process your information
to provide, improve, and administer our Services, communicate with you, for
security and fraud prevention, and to comply with law. We may also process
your information for other purposes with your consent. We process your information
only when we have a valid legal reason to do so. Learn more about
how we process your information.
How do we keep your information safe? We have organizational and technical processes and procedures
in place to protect your personal information. However, no electronic transmission
over the internet or information storage technology can be guaranteed to
be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals,
or other unauthorized third parties will not be able
to defeat our security and improperly collect, access, steal, or modify your
information. Learn more about
how we keep your information safe.
What are your rights? Depending on where you are located
geographically, the applicable privacy law may mean you have certain rights
regarding your personal information. Learn more about
your privacy rights.
How do you exercise your rights? The easiest way to exercise
your rights is by visiting help@goodpluck.com, or by contacting us. We will consider
and act upon any request in accordance with applicable data protection
laws.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short:We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us
when you register on the Services,
express an interest in obtaining information about us or our
products and Services, when you participate in activities on the
Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information
that we collect depends on the context of your interactions with us and
the Services, the choices you make, and the products and features you use.
The personal information we collect may include the following:
- debit/credit card numbers
- contact or authentication data
Sensitive Information. We do not process sensitive
information.
Payment Data. We may collect data necessary to process
your payment if you choose to make purchases, such as your payment instrument
number, and the security code associated with your payment instrument.
All payment data is handled and stored by Stripe and Swell. You may find their privacy
notice link(s) here: https://stripe.com/privacy and https://www.swell.is/legal/privacy-policy.
All personal
information that
you provide to
us must be true,
complete, and
accurate, and
you must notify
us of any
changes to such
personal
information.
Information
automatically
collected
In
Short:Some
information
— such
as
your
Internet
Protocol
(IP)
address
and/or
browser
and
device
characteristics
— is
collected
automatically
when
you
visit
our
Services.
We
automatically
collect certain
information when
you visit, use,
or navigate the
Services. This
information does
not reveal your
specific
identity (like
your name or
contact
information) but
may include
device and usage
information,
such as your IP
address, browser
and device
characteristics,
operating
system, language
preferences,
referring URLs,
device name,
country,
location,
information
about how and
when you use our
Services, and
other technical
information.
This information
is primarily
needed to
maintain the
security and
operation of our
Services, and
for our internal
analytics and
reporting
purposes.
Like many
businesses, we
also collect
information
through cookies
and similar
technologies.
The information
we collect
includes:
- Log and
Usage Data. Log and usage
data is service-related,
diagnostic, usage,
and performance
information our
servers automatically
collect when you
access or use our
Services and which
we record in log
files. Depending
on how you interact
with us, this log
data may include
your IP address,
device information,
browser type, and
settings and information
about your activity
in the Services(such
as the
date/time
stamps
associated
with your
usage, pages
and files
viewed,
searches, and
other actions
you take such
as which
features you
use), device
event
information
(such as
system
activity,
error reports
(sometimes
called "crash
dumps"), and
hardware
settings).
- Device
Data. We collect device
data such as information
about your computer,
phone, tablet,
or other device
you use to access
the Services. Depending
on the device used,
this device data
may include information
such as your IP
address (or proxy
server), device
and application
identification
numbers, location,
browser type, hardware
model, Internet
service provider
and/or mobile carrier,
operating system,
and system configuration
information.
- Location
Data. We collect location
data such as information
about your device's
location, which
can be either precise
or imprecise. How
much information
we collect depends
on the type and
settings of the
device you use
to access the Services.
For example, we
may use GPS and
other technologies
to collect geolocation
data that tells
us your current
location (based
on your IP address).
You can opt out
of allowing us
to collect this
information either
by refusing access
to the information
or by disabling
your Location setting
on your device.
However, if you
choose to opt out,
you may not be
able to use certain
aspects of the
Services.
2. HOW DO WE PROCESS YOUR
INFORMATION?
In Short:We process your
information to provide,
improve, and administer
our Services, communicate
with you, for security and
fraud prevention, and to
comply with law. We may
also process your
information for other
purposes with your
consent.
We process your personal
information for a variety of
reasons, depending on how you
interact with our Services,
including:
- To facilitate account creation
and authentication and otherwise
manage user accounts.
We may process your
information so you can create and
log in to your account, as well as
keep your account in working
order.
- To deliver and facilitate
delivery of services to the
user.
We may process your
information to provide you with
the requested service.
- To respond to user inquiries/offer support to users.
We may process your information to respond to your
inquiries and solve any potential issues you might have with the
requested service.
- To fulfill and manage your orders.
We may process your information to fulfill and manage your orders, payments,
returns, and exchanges made through the Services.
- To request feedback.We may process your
information when necessary to request feedback and to contact you
about your use of our Services.
- To send you marketing and promotional communications.
We may process the personal information you send to us for
our marketing purposes, if this is in accordance with your marketing
preferences. You can opt out of our marketing emails at any time. For
more information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below.
- To post testimonials. We post testimonials on our Services
that may contain personal information.
- To evaluate and improve our Services, products, marketing, and your
experience. We may process your information when we believe it is necessary to identify
usage trends, determine the effectiveness of our promotional campaigns,
and to evaluate and improve our Services, products, marketing, and your
experience.
- To identify usage trends. We may process information
about how you use our Services to better understand how they are being
used so we can improve them.
- To determine the effectiveness of our marketing and promotional
campaigns. We may process your information to better understand how to provide marketing
and promotional campaigns that are most relevant to you.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short:
We may share information in specific situations described in this
section and/or with the following categories of third parties.
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors,
or agents ("third parties") who perform services
for us or on our behalf and require access to such information to do
that work. We have contracts in place
with our third parties, which are designed to help safeguard your
personal information. This means that they cannot do anything with your
personal information unless we have instructed them to do it. They will
also not share your personal information with any organization apart from us. They also commit
to protect the data they hold on our behalf and to retain it for the period
we instruct.
The categories of third parties we may share
personal information with are as follows: - User
Account
Registration
&
Authentication
Services
We also may need to share your
personal information in the following situations:
- Business Transfers. We may share or transfer your information
in connection with, or during negotiations of, any merger, sale of company
assets, financing, or acquisition of all or a portion of our business to
another company.
- When we use Google Maps Platform APIs. We may share your
information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API).
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short:
We may use cookies and other tracking technologies to collect and
store your information.
We may use cookies and similar tracking technologies (like web
beacons and pixels) to gather information when you interact with our
Services. Some online tracking technologies help us maintain the
security of our Services and your account, prevent crashes, fix
bugs, save your preferences, and assist with basic site functions.
We also permit third parties and service providers to use online
tracking technologies on our Services for analytics and advertising,
including to help manage and display advertisements, to tailor
advertisements to your interests, or to send abandoned shopping cart
reminders (depending on your communication preferences). The third
parties and service providers use their technology to provide
advertising about products and services tailored to your interests
which may appear either on our Services or on other websites.
To the extent these online tracking technologies are deemed to be a "sale"/"sharing" (which includes targeted advertising,
as defined under the applicable laws) under applicable US state laws, you
can opt out of these online tracking technologies by submitting a request
as described below under section "DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?"
Specific information about how we use such technologies and how you
can refuse certain cookies is set out in our Cookie Notice.
Google Analytics
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short:We keep your information for as long as necessary to fulfill the purposes outlined in
this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is
necessary for the purposes set out in this privacy notice, unless a
longer retention period is required or permitted by law (such as tax,
accounting, or other legal requirements). No purpose in this notice will require us keeping your personal
information for longer than three (3) months past the termination of the user's account.
When we have no ongoing legitimate business need to process your
personal information, we will either delete or anonymize such information, or, if this
is not possible (for example, because your personal information has been
stored in backup archives), then we will securely store your personal information
and isolate it from any further processing until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short:We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed
to protect the security of any personal information we process. However,
despite our safeguards and efforts to secure your information, no electronic
transmission over the Internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorized third
parties will not be able to defeat our security and improperly collect,
access, steal, or modify your information. Although we will do our best
to protect your personal information, transmission of personal information
to and from our Services is at your own risk. You should only access the
Services within a secure environment.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short:
We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children
under 18 years of age, nor do we knowingly sell such personal
information. By using the Services, you represent that you are at
least 18 or that you are the parent or guardian of such a minor and
consent to such minor dependent’s use of the Services. If we learn
that personal information from users less than 18 years of age has
been collected, we will deactivate the account and take reasonable
measures to promptly delete such data from our records. If you become
aware of any data we may have collected from children under age 18,
please contact us at help@goodpluck.com.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any
time, depending on your country, province, or state of residence.
Withdrawing your consent: If we are relying
on your consent to process your personal information, which may be express and/or implied
consent depending on the applicable law, you have the right
to withdraw your consent at any time. You can withdraw your consent
at any time by contacting us by using the contact details provided
in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
However, please note that this will not affect the lawfulness
of the processing before its withdrawal nor, when applicable law allows, will it affect the processing
of your personal information conducted in reliance on lawful processing
grounds other than consent.
Opting out of marketing and promotional communications:You can unsubscribe from our marketing
and promotional communications at any time by clicking on the unsubscribe link
in the emails that we send, replying "STOP" or "UNSUBSCRIBE" to the SMS messages that
we send, or by contacting us using the details
provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then
be removed from the marketing lists. However, we may still communicate
with you — for example, to send you service-related messages that
are necessary for the administration and use of your account, to
respond to service requests, or for other non-marketing purposes.
Account Information
If you would at any time like to review or change the
information in your account or terminate your account, you can:
- Contact us using the contact information provided.
- Log in to your account settings and update your user
account.
Upon your request to terminate your account, we will deactivate
or delete your account and information from our active
databases. However, we may retain some information in our files
to prevent fraud, troubleshoot problems, assist with any
investigations, enforce our legal terms and/or comply with
applicable legal requirements.
Cookies and similar technologies: Most
Web browsers are set to accept cookies by default. If you prefer,
you can usually choose to set your browser to remove cookies and
to reject cookies. If you choose to remove cookies or reject cookies,
this could affect certain features or services of our Services.
If you have questions or comments about your privacy rights,
you may email us at help@goodpluck.com.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and
mobile applications include a Do-Not-Track ("DNT") feature or
setting you can activate to signal your privacy preference
not to have data about your online browsing activities
monitored and collected. At this stage, no uniform
technology standard for recognizing and implementing DNT signals has been finalized. As such, we do
not currently respond to DNT browser signals or any other
mechanism that automatically communicates your choice not to
be tracked online. If a standard for online tracking is
adopted that we must follow in the future, we will inform
you about that practice in a revised version of this privacy
notice.
California law requires us to let you know how we respond to
web browser DNT signals. Because there currently is not an
industry or legal standard for recognizing
or honoring DNT signals, we do
not respond to them at this time.
10. DO UNITED STATES RESIDENTS HAVE SPECIFIC
PRIVACY RIGHTS?
In Short:If you are a resident of
California, Colorado, Connecticut, Delaware, Florida, Indiana,
Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon,
Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and
receive details about the personal information we maintain
about you and how we have processed it, correct
inaccuracies, get a copy of, or delete your personal
information. You may also have the right to withdraw your
consent to our processing of your personal information.
These rights may be limited in some circumstances by
applicable law. More information is provided below.
Categories of Personal Information We Collect
We have collected the following categories of personal
information in the past twelve (12) months:
| Category | Examples | Collected |
A. Identifiers | Contact details, such as real name, alias, postal
address, telephone or mobile contact number, unique
personal identifier, online identifier, Internet
Protocol address, email address, and account name |
YES |
B. Personal information as defined in the California
Customer Records statute | Name, contact information, education, employment,
employment history, and financial information |
YES
|
C. Protected classification
characteristics under state or federal law | Gender, age, date of birth, race and ethnicity,
national origin, marital status, and other demographic
data |
NO
|
D. Commercial information | Transaction information, purchase history, financial
details, and payment information |
YES |
E. Biometric information | Fingerprints and voiceprints |
NO |
F. Internet or other similar network activity | Browsing history, search history, online behavior, interest data,
and interactions with our and other websites, applications,
systems, and advertisements |
NO
|
G. Geolocation data | Device location |
NO
|
H. Audio, electronic, sensory, or similar information | Images and audio, video or call recordings created in
connection with our business activities |
NO |
I. Professional or employment-related information | Business contact details in order to provide you our Services at
a business level or job title, work history, and professional
qualifications if you apply for a job with us |
NO
|
J. Education Information | Student records and directory information |
NO
|
K. Inferences drawn from collected personal information | Inferences drawn from any of the collected personal information
listed above to create a profile or summary about, for example, an
individual’s preferences and characteristics |
YES |
| L.
Sensitive personal Information | |
NO
|
We may also collect other personal information outside of these
categories through instances where you interact with us in person,
online, or by phone or mail in the context of:
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your
inquiries.
We will use and retain the collected personal information as needed to
provide the Services or for:
- Category A - As long as the user has an account with us
- Category B - As long as the user has an account with us
- Category D - As long as the user has an account with us
- Category K - As long as the user has an account with us
Sources of Personal Information
How We Use and Share Personal Information
Will your information be shared with anyone else?
We may use your personal information for our own business purposes,
such as for undertaking internal research for technological
development and demonstration. This is not considered to be "selling" of your personal information.
We have not sold or shared any personal information to third parties
for a business or commercial purpose in the preceding twelve (12)
months.
We have disclosed the following categories of personal information
to third parties for a business or commercial purpose in the
preceding twelve (12) months:
Your Rights
You have rights under certain US state data protection laws. However,
these rights are not absolute, and in certain cases, we may decline your
request as permitted by law. These rights include:
- Right to know whether or not we are processing your personal
data
- Right to accessyour personal data
- Right to correctinaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to obtain a copyof the personal data you
previously shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of the processing of your personal data
if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data,
or profiling in furtherance of decisions that produce legal or similarly
significant effects ("profiling")
Depending upon the state where you live, you may also have the
following rights:
- Right to obtain a list of the categories of third parties to which we
have disclosed personal data (as permitted by applicable law, including California's and Delaware's privacy law)
- Right to obtain a list of specific third parties to which we have
disclosed personal data (as permitted by applicable law, including
Oregon’s privacy law)
- Right to limit use and disclosure of sensitive personal data (as
permitted by applicable law, including California’s privacy law)
- Right to opt out of the collection of sensitive data and personal data
collected through the operation of a voice or facial recognition feature
(as permitted by applicable law, including Florida’s privacy law)
How to Exercise Your Rights
To exercise these rights, you can contact us by visiting help@goodpluck.com, by emailing us at help@goodpluck.com,
or by referring to the contact details at the bottom of this document.
Under certain US state data protection laws, you can designate an authorized agent to make a request on your
behalf. We may deny a request from an authorized agent that
does not submit proof that they have been validly authorized to act on your behalf in accordance
with applicable laws.
Request Verification
Upon receiving your request, we will need to verify your identity to
determine you are the same person about whom we have the information in
our system. We will only use personal information provided in your
request to verify your identity or authority to make the request.
However, if we cannot verify your identity from the information already
maintained by us, we may request that you provide additional information
for the purposes of verifying your identity and for security or
fraud-prevention purposes.
If you submit the request through an authorized agent, we
may need to collect additional information to verify your identity before
processing your request and the agent will need to provide a written and
signed permission from you to submit such request on your behalf.
Appeals
Under certain US state data protection laws, if we decline to take
action regarding your request, you may appeal our decision by emailing
us at __________. We will inform you in
writing of any action taken or not taken in response to the appeal,
including a written explanation of the reasons for the decisions. If
your appeal is denied, you may submit a complaint to your state attorney
general.
California "Shine The Light" Law
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are
California residents to request and obtain from us, once a year and free
of charge, information about categories of personal information (if any)
we disclosed to third parties for direct marketing purposes and the names
and addresses of all third parties with which we shared personal information
in the immediately preceding calendar year. If you are a California resident
and would like to make such a request, please submit your request in writing
to us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short:Yes, we will update this notice as
necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated
version will be indicated by an updated "Revised" date at
the top of this privacy notice. If we make material changes to this privacy
notice, we may notify you either by prominently posting a notice of such
changes or by directly sending you a notification. We encourage you to
review this privacy notice frequently to be informed of how we are protecting
your information.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at help@goodpluck.com orcontact us by post at:
WhatsEatLike, inc
2050 15th St, Detroit, MI 48216, USA
Detroit, MI 48216
United States
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE
DATA WE COLLECT FROM YOU?
You have the right to request access to the personal
information we collect from you, details about how we have
processed it, correct inaccuracies, or delete your personal
information. You may also have the right to withdraw your
consent to our processing of your personal information.
These rights may be limited in some circumstances by
applicable law. To request to review, update, or delete your
personal information, please visit: help@goodpluck.com.
